This document was generated from CDN thread
Created by: satish ankam on 05-02-2013 01:53:29 AM
I am getting ar error message on vxml server whenever I do deploy or update or check the status of vxml server stating "An error has occured. Please make sure the application server is running and try this command again." I restarted the vxml several times from the 'services' but the error is still coming. What might be the problem. Please help. Thanks, Satish
Subject: Re: New Message from satish ankam in Customer Voice Portal (CVP) - New Feat
Replied by: Janine Graves on 05-02-2013 06:13:22 AM
Santosh, Take a look at the VxmlServer/Tomcat/logs/stdout log - it might show you what's wrong. Perhaps you don't have enough memory, or are missing a license, or have an error in the tomcat configuration, or the tomcat port 7000 is already in use.
Subject: RE: Error message on VXML server for CVP 9
Replied by: satish ankam on 05-02-2013 10:07:25 AM
Thanks for the reply Janine.
I looked at the stdout log. I am not able to understand some of the lines so I posted the stdout log below.
Please have a look at it and help me find the solution.
"Feb 5, 2013 10:59:23 AM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-7000
Feb 5, 2013 10:59:24 AM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-7443
Feb 5, 2013 10:59:24 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 1203 ms
Feb 5, 2013 10:59:24 AM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Feb 5, 2013 10:59:24 AM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.31
Feb 5, 2013 10:59:24 AM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
Feb 5, 2013 10:59:25 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive xyz.war
Feb 5, 2013 10:59:25 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive xyz.war
Feb 5, 2013 10:59:25 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive CVP.war
Feb 5, 2013 10:59:25 AM org.apache.coyote.http11.Http11BaseProtocol start
INFO: Starting Coyote HTTP/1.1 on http-7000
Feb 5, 2013 10:59:25 AM org.apache.coyote.http11.Http11BaseProtocol start
INFO: Starting Coyote HTTP/1.1 on http-7443
Feb 5, 2013 10:59:25 AM org.apache.jk.common.ChannelSocket init
INFO: JK: ajp13 listening on /0.0.0.0:7009
Feb 5, 2013 10:59:25 AM org.apache.jk.server.JkMain start
INFO: Jk running ID=0 time=0/16 config=null
Feb 5, 2013 10:59:25 AM org.apache.catalina.storeconfig.StoreLoader load
INFO: Find registry server-registry.xml at classpath resource
Feb 5, 2013 10:59:25 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 1453 ms
Feb 5, 2013 10:59:49 AM org.apache.coyote.http11.Http11BaseProtocol pause
INFO: Pausing Coyote HTTP/1.1 on http-7000
Feb 5, 2013 10:59:49 AM org.apache.coyote.http11.Http11BaseProtocol pause
INFO: Pausing Coyote HTTP/1.1 on http-7443
Feb 5, 2013 10:59:50 AM org.apache.catalina.core.StandardService stop
INFO: Stopping service Catalina
Feb 5, 2013 10:59:50 AM org.apache.coyote.http11.Http11BaseProtocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-7000
Feb 5, 2013 10:59:50 AM org.apache.coyote.http11.Http11BaseProtocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-7443
Feb 5, 2013 11:00:02 AM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-7000
Feb 5, 2013 11:00:03 AM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-7443
Feb 5, 2013 11:00:03 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 906 ms
Feb 5, 2013 11:00:03 AM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Feb 5, 2013 11:00:03 AM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.31
Feb 5, 2013 11:00:03 AM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
Feb 5, 2013 11:00:03 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive xyz_grammars.war
Feb 5, 2013 11:00:03 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive xyz_prompts.war
Feb 5, 2013 11:00:03 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive CVP.war
Feb 5, 2013 11:00:03 AM org.apache.coyote.http11.Http11BaseProtocol start
INFO: Starting Coyote HTTP/1.1 on http-7000
Feb 5, 2013 11:00:03 AM org.apache.coyote.http11.Http11BaseProtocol start
INFO: Starting Coyote HTTP/1.1 on http-7443
Feb 5, 2013 11:00:03 AM org.apache.jk.common.ChannelSocket init
INFO: JK: ajp13 listening on /0.0.0.0:7009
Feb 5, 2013 11:00:03 AM org.apache.jk.server.JkMain start
INFO: Jk running ID=0 time=0/16 config=null
Feb 5, 2013 11:00:03 AM org.apache.catalina.storeconfig.StoreLoader load
INFO: Find registry server-registry.xml at classpath resource
Feb 5, 2013 11:00:03 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 547 ms"
Subject: Re: New Message from satish ankam in Customer Voice Portal (CVP) - New Feat
Replied by: Janine Graves on 05-02-2013 10:40:22 AM
Santish, Your Tomcat isn't even trying to start the vxml server software. Re-check your installation and OS - use the Cisco reference manuals to help you install and configure.
