This document was generated from CDN thread
Created by: Chandar vr on 01-12-2009 02:00:30 PM
Hi,
From the CMR files i am parsing all the values,But i am surprised to see for few of the records varVQMetrics is blank,
Does this mean that the call has not completed or does this means the call is of poor quality
Presently i am assuming that if the duration of the call is > 0 and varVQMetrics <> "" i assume that the call is valid one
If varVQMetrics values < 3.2 --- poor calls
If varVQMetrics values < 3.8 & > 3.2 Ok Calls
If varVQMetrics values < 4.5 & > 3.8 good Calls
If varVQMetrics values < 5 & > 4.5 excellent Calls
If any varVQMetrics has the value as zero should i assume it as invalid calls ?
Please help me on this ...
Subject: RE: Getting varVQMetrics as blank
Replied by: David Staudt on 01-12-2009 04:32:32 PM
I would suspect the calls probably never got as far as setting up media. Also note that not all phone models or endpoints provide these metrics (particularly older models or things like CTI ports.)
Subject: RE: Getting varVQMetrics as blank
Replied by: Chandar vr on 02-12-2009 08:33:57 AM
So i can consider the calles with VarVQmetrics as blank as invalid or unsuccessfull calls right ?
