Created by: Frank Misa on 25-06-2013 09:37:34 AM Hi Hoping someone here can help me.
I'm able to obtain survey results - by manually running the MyWebEx>>MyReports>>Attendance Report I see the Survey Results summarized in this report - great !
How can I programmatically query these same results using the WebEx XML based WebService ? * I've tried all these API - and none seem to pull back the SurveyResults. java:com.webex.service.binding.history.LsteventattendeeHistory java:com.webex.service.binding.history.LsteventsessionHistory java:com.webex.service.binding.event.GetEvent java:com.webex.service.binding.event.LstsummaryEvent java:com.webex.service.binding.attendee.GetFeedbackInfo
* Is there a way to at least run the report using WebEx XML/WebService ?
Subject: RE: Help query for Survey Results submitted by Event Attendee Replied by: Nathan Morrow on 25-06-2013 12:26:25 PM Hello,
Meeting service APIs do not support retrieving survey results. Survey results can be saved manually during the session or via the My WebEx reports as you found. NBR APIs are capable of retrieving text data from sessions that have been recorded recently using getMeetingXml. The NBR API reference material is available on this site if you wish to look in to that option.
Subject: RE: Help query for Survey Results submitted by Event Attendee Replied by: Frank Misa on 25-06-2013 01:08:31 PM Thank you so much Nathan. This is what I was looking for. I'll start looking at what the NBR APIs offer. Appreciate your feedback.
Subject: RE: Help query for Survey Results submitted by Event Attendee Replied by: Frank Misa on 25-06-2013 01:51:49 PM Hi Nathan
Does use of these NBR SOAP based web-services - require an extra fee or activation on our WebEx site/url ? It's curious - that the WSDL URLs are not public ? you have to download the WSDL definitions.
NOTE: My company has paid for the "Gold Developer Program". Not sure if this would entitle us to use the NBR based web-services.
Hope you can shed some light on this.
Thanks Frank
Subject: RE: Help query for Survey Results submitted by Event Attendee Replied by: Nathan Morrow on 25-06-2013 02:03:20 PM Hello,
There is no extra cost to use the NBR APIs, but they do require NBR to be enabled on the site (also requires site storage to hold the NBR files). NBR is not avilable on GDP test sites as there is no file storage on thise sites. The WSDL is not published at the service URL but a JAVA compatible WSDL set is available from the WSDL-listtings URL you mentioned. The actual service URL data center specific and cannot be provided until the WebEx site name you are using is known. You can request this URL from your WebEx account manager or webex-meetings-api-dev@cisco.com.
Subject: RE: Help query for Survey Results submitted by Event Attendee Replied by: Frank Misa on 16-07-2013 03:06:02 PM Just to conclude - final word - for anyone struggling with this.
In short: Just use a 3rd party survey provider and hook their URL on the WebEx: Destination address after event:.
Findings: * XML based WebService APIs cannot pull post session surveys submitted by users. Unfortunately.
* NBR APIs can only pull survey info. - if these surveys have been distributed as an online test. NBR APIs are designed to pull back "in progress" session info. like chat dialog, tests, and polling results. After the session ends - you're out lof luck. I'm assuming some info. can be pulled from the recordings - but in general NBR APIs are not designed to retrieve post-event survey info. submitted by users.
* "Site-Level" reports - do not, unfortunately pull Survey data - submitted by attendees.
* "Host-Level" reports - do capture submitted attendee survey data. But you cannot automate the push of this information to some location ? and there is no support for some known URL that can pull this info. To get all survey-info - for all hosts/presenters - you would have to write some logic to programmatically hit a URL and aggregate/collect the results for processing/reporting. BUT No guarantee - that these links/parameters won't change in future ? Also - I have not heard back if the SOP SameOriginPolicy - might not even allow you to hit these MyWebex/Report URLs directly; another no go I think.
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