Created by: Michael Fortuna on 19-08-2010 08:21:20 PM Hi team, I have a customer that will be using an AutoAttendant & they would like to offer the users the ability to transfer callers to their cell phone & provide call screening. These settings are available in Alternative Transfer Rules for subscribers, in particular the Call Screening options. How can these settings be modified in bulk using CUPI? BAT does not provide this ability. Thx Mike
Subject: RE: How do I set Alternative Transfer Rules? Replied by: Matthew Penning on 19-08-2010 08:21:20 PM Hi Mike - here's an outline of how to set the Alternate Transfer Rule for a User: 1) Query for user by alias Query looks like this:
<TransferOption> <TimeExpires>2020-01-01 00:00:00.0</TimeExpires> <TransferAnnounce>true</TransferAnnounce> <TransferConfirm>true</TransferConfirm> <TransferIntroduce>true</TransferIntroduce> <TransferScreening>true</TransferScreening> </TransferOption> Setting the "TimeExpires" to a date ahead of the current date is key in activating it - by default, the alternate transfer option is not active. ~ Matt
Subject: RE: How do I set Alternative Transfer Rules? Replied by: Michael Zhao on 19-08-2010 08:21:21 PM Hi Matt, I need get details of caller input of a user. According to the schema and CUPI-WADL provided by Cisco website, here is what I can get by this url https://server/vmrest/handlers/callhandlers/1b99da3e-a208-4b69-9a81-7e2974f1a39e/menuentries/1 <MenuEntry> <URI> /vmrest/handlers/callhandlers/1b99da3e-a208-4b69-9a81-7e2974f1a39e/menuentries/1 </URI> <CallHandlerObjectId>1b99da3e-a208-4b69-9a81-7e2974f1a39e</CallHandlerObjectId> <CallhandlerURI> /vmrest/handlers/callhandlers/1b99da3e-a208-4b69-9a81-7e2974f1a39e </CallhandlerURI> <TouchtoneKey>1</TouchtoneKey> <Locked>false</Locked> <Action>7</Action> <ObjectId>b8267cab-c93e-48fa-9d9a-62f7747518c8</ObjectId> </MenuEntry> However, I need more detailed informaion about this caller input key <TouchtoneKey>1</TouchtoneKey>. In admin page, i can see extension to transfer of this touchtonekey 1, but is it any URI available for this inforamion? Something like: https://server/vmrest/handlers/callhandlers/1b99da3e-a208-4b69-9a81-7e2974f1a39e/menuentries/1/menueentry/{objectid}/alternatecontactnumber...
Subject: RE: New Message from Michael Zhao in Cisco Unity Connection Provisioning In Replied by: Matthew Penning on 19-08-2010 08:21:21 PM Hi Michael - the alternate contact number isn't presently available via the API, but I'm adding it now and it should be available in the next ES for 7.1(3) which will be about a week from now. - Matt
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From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com] Sent: Sunday, November 01, 2009 4:55 PM To: cdicuser@developer.cisco.com Subject: New Message from Michael Zhao in Cisco Unity Connection Provisioning Interface (CUPI) - CUPI Questions: RE: How do I set Alternative Transfer Rules?
Michael Zhao has created a new message in the forum "CUPI Questions": -------------------------------------------------------------- Hi Matt, I need get details of caller input of a user.
According to the schema and CUPI-WADL provided by Cisco website, here is what I can get by this url https://server/vmrest/handlers/callhandlers/1b99da3e-a208-4b69-9a81-7e29 74f1a39e/menuentries/1 <MenuEntry> <URI> /vmrest/handlers/callhandlers/1b99da3e-a208-4b69-9a81-7e2974f1a39e/menue ntries/1 </URI> <CallHandlerObjectId>1b99da3e-a208-4b69-9a81-7e2974f1a39e</CallHandlerOb jectId> <CallhandlerURI> /vmrest/handlers/callhandlers/1b99da3e-a208-4b69-9a81-7e2974f1a39e </CallhandlerURI> <TouchtoneKey>1</TouchtoneKey> <Locked>false</Locked> <Action>7</Action> <ObjectId>b8267cab-c93e-48fa-9d9a-62f7747518c8</ObjectId> </MenuEntry> However, I need more detailed informaion about this caller input key <TouchtoneKey>1</TouchtoneKey>. In admin page, i can see extension to transfer of this touchtonekey 1, but is it any URI available for this inforamion? Something like: https://server/vmrest/handlers/callhandlers/1b99da3e-a208-4b69-9a81-7e29 74f1a39e/menuentries/1/menueentry/{objectid}/alternatecontactnumber... -- To respond to this post, please click the following link: <http://developer.cisco.com/web/cupi/forums/-/message_boards/message/173 7742> or simply reply to this email.
Subject: RE: New Message from Michael Zhao in Cisco Unity Connection Provisioning In Replied by: Michael Zhao on 19-08-2010 08:21:21 PM Hi Matt, Thanks very much for your reply. Our IP guys just installed the new patch of 7.1.3. Is there any document available for us to know what's new? Or can you kindly let me know the URI for alternate contact number? thanks Michael
Subject: RE: New Message from Michael Zhao in Cisco Unity Connection Provisioning In Replied by: Matthew Penning on 19-08-2010 08:21:21 PM Hi Michael - the alternate contact number support should be the only new thing added to CUPI, but unfortunately it didn't make it into last Friday's ES so it won't be available until the ES to be released Friday of this week (ES10). When you do get that, the alternate contact numbers will be available simply as a new field on MenuEntry called TransferNumber: <MenuEntry> <TouchtoneKey>1</TouchtoneKey> <TransferNumber> 12345</TransferNumber> ... </MenuEntry> ~ Matt
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