How to change the license from Cisco CallManager Express to Cisco CallManager with Cisco Unity Express 2.1.x

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Resolution

To change the license from Cisco CallManager Express to Cisco CallManager with Cisco Unity Express 2.1.x, perform these steps:

1. Perform a backup before the license upgrade.
   
   
2. Type write memory.
   
   
3. Make sure you have the cue-vm-license_xxxmbx_ccm_2.1.3.pkg. license file.
   
   
4. Put the file on a FTP server.
   
   
5. From the Cisco Unity Express console, type software install clean url.
   (ftp ://ftp_server_ip_address/path/cue-vm-license_xxmbx_ccm_2.1.3.pkg url username password).
   
   
6. After the license is installed, reload Cisco Unity Express.
   
   
7. Check if you have the right license, as shown:
   
   show software license
   se-10-89-239-43# sh software license
   Core:
   - Application mode: CCM -----------> make sure that shows CCM not CME
   - Total usable system ports: 8
   
   Voicemail/Auto Attendant:
   - Max system mailbox capacity time: 6000
   - Default # of general delivery mailboxes: 20
   - Default # of personal mailboxes: 100
   - Max # of configurable mailboxes: 120
   
   Languages:
   - Max installed languages: 1
   - Max enabled languages: 1

For related information, refer to the following documents:

• Installing a New Software License File section of Installing and Upgrading Cisco Unity Express Software.

• Upgrading the Cisco Unity Express License