How to find call End reason

[cdnadmin]

This document was generated from CDN thread

Created by: null on 10-12-2005 01:42:29 PM
How can we know call end reason(Transfer/Hangup/anyError) from Audium API. Is this possible to get with OnCallEnd class.

Subject: RE: How to find call End reason
Replied by: null on 12-12-2005 08:10:28 AM
Hi,

CallEndAPI has both getCallResult() and getHowCallEnded() - Audium Javadocs has details - you can get Audium Javadocs from http://www.audiumcentral.com/supportcenter/viewtopic.php?t=1732

Regards

Subject: RE: How to find call End reason
Replied by: Vance Vagell on 12-12-2005 05:21:37 PM
Hi Strafford and Sanjeet,

Yes, the above methods are correct, thank you for providing them Strafford. Additionally, please refer to the Audium Knowledge Base article "How can my On End Call class determine how the call ended?" for details.

Regards,
Vance

Subject: RE: How to find call End reason
Replied by: null on 13-12-2005 09:28:41 AM
I am using Audium3.3 version builder. Audium3.3's Java API doesnt have methods you mentioned. Can you help me in this situation??

Subject: RE: How to find call End reason
Replied by: Michael Bochynski on 13-12-2005 03:33:19 PM
Hi,

Correct, the methods mentioned by Strafford were introduced in Call Services release. In Audium 3.3, however, as a workaround, you could parse the activity log and obtain the end of call type.

Regards,
Michael