This document was generated from CDN thread
Created by: Michael Nelson on 19-04-2012 02:22:59 PM
In the CTX 1.0 CDR API there were 6 call type values:
· UNKNOWN
· MEETME
· DIRECTDIAL
· INTERSP_INCOMING
· INTERSP_OUTGOING
· TPS_DIALOUT
In the CTX 1.1 CDR API there are 3 call type values:
· DIRECTDIAL
· MEETME_INCOMING
· MEETME_OUTGOING
In the Scheduling Portal we used all the CTX 1.0 values except UNKNOWN.
We are converting the processing over to the CTX 1.1 API and have mapped the 1.0 to 1.1 call type values as follows:
1.0 Call Type 1.1 Call Type
DIRECTDIAL DIRECTDIAL
MEETME MEETME_INCOMING
TPS_DIALOUT MEETME_OUTGOING
We are not able to determine how to map the INTERSP_INCOMING and INTERSP_OUTGOING. We assume at a high level INTERSP_INCOMING maps to MEETME_INCOMING and INTERSP_OUTGOING may map to MEETME_OUTGOING.
Our questions:
For calls in the 1.0 environment that generated a INTERSP_INCOMING CDR record, what would the CDR record for the same calls look like in the 1.1 environment? If the answer is that it would be a MEETME_INCOMING CDR record, is there anything in the CDR that would tell us that the call was interSP?
For calls in the 1.0 environment that generated a INTERSP_OUTGOING CDR record, what would the CDR record for the same calls look like in the 1.1 environment? If the answer is that it would be a MEETME_OUTGOING CDR record, is there anything in the CDR that would tell us that the call was interSP?
Subject: RE: INTERSP Call Types Removed from CTX 1.1 CDR API
Replied by: Praveen Savur on 29-04-2012 03:24:13 AM
Hi Michael,
<quote>For calls in the 1.0 environment that generated a INTERSP_INCOMING CDR
record, what would the CDR record for the same calls look like in the
1.1 environment? If the answer is that it would be a MEETME_INCOMING CDR
record, is there anything in the CDR that would tell us that the call
was interSP?</quote>
In 1.1, this would have MEETME_INCOMING in 1.1 if the call was going to a meetme
bridge. Since InterSP, you can see different values for callerServiceProviderand calleeServiceProvider. for example callerSP ATT and calleeSP BT.
<quote>For calls in the 1.0 environment that generated a INTERSP_OUTGOING CDR
record, what would the CDR record for the same calls look like in the
1.1 environment? If the answer is that it would be a MEETME_OUTGOING CDR
record, is there anything in the CDR that would tell us that the call
was interSP?</quote>
In 1.1, these would be DIRECTDIAL. Since IntersP, you will see different values for callerServiceProviderand and calleeServiceProvider.
