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on 01-24-2014 01:33 AM
This document was generated from CDN thread
Created by: Philip Hatt on 10-03-2010 11:51:18 AM
Hi.
Im new to this, so be patient ;)
With my Cisco 7931 I would like to automatically perform a HTTP request when answering a call. Parameters that should be sent along is: my own number and caller number. Example:
http://www.myurl.com/get.asp?mynumber=440&callernumber=XXXXXXXXXXXXX
I have IP Phone services available and can manage to install new services. The only thing I dont know is how to get my own and caller number as a parameter in service URL. I know I can get devicename by using #DEVICENAME#. Is there any similar for extension and caller?
Best regards,
Philip
Subject: RE: Perform HTTP Request when answering call
Replied by: David Staudt on 10-03-2010 02:32:16 PM
This type of event monitoring and call info discovery will require using one of the CTI interfaces: TAPI or JTAPI. Using CTI, an application connects to the UCM CTI Manager service, gets a list of phones it is allowed to monitor, registers interest in receiving events for a phone (like 'call established') and can inspect info like caller/called ID, or request call-control operations (like transfer, redirect, hangup, etc.)
Created by: Philip Hatt on 10-03-2010 11:51:18 AM
Hi.
Im new to this, so be patient ;)
With my Cisco 7931 I would like to automatically perform a HTTP request when answering a call. Parameters that should be sent along is: my own number and caller number. Example:
http://www.myurl.com/get.asp?mynumber=440&callernumber=XXXXXXXXXXXXX
I have IP Phone services available and can manage to install new services. The only thing I dont know is how to get my own and caller number as a parameter in service URL. I know I can get devicename by using #DEVICENAME#. Is there any similar for extension and caller?
Best regards,
Philip
Subject: RE: Perform HTTP Request when answering call
Replied by: David Staudt on 10-03-2010 02:32:16 PM
This type of event monitoring and call info discovery will require using one of the CTI interfaces: TAPI or JTAPI. Using CTI, an application connects to the UCM CTI Manager service, gets a list of phones it is allowed to monitor, registers interest in receiving events for a phone (like 'call established') and can inspect info like caller/called ID, or request call-control operations (like transfer, redirect, hangup, etc.)
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