This document was generated from CDN thread
Created by: Solomon Luke on 25-03-2010 03:56:03 PM
I have picture viewer as a IP Phone service. Is it possiable to remove the blue border that has the file name "Oak.png"? or hide the file name? Please see the attached picture.
Thanks,
Solomon
Subject: RE: Remove border from slide
Replied by: David Staudt on 31-03-2010 12:16:07 AM
Can you confirm that the <Prompt> element of the <CiscoIPPhoneImageFile> object doesn't contain the file name? If <Prompt> is empty, you may try removing it entirely (probably get an XML parse error) or putting in an empty space or somet other text ("This is a pretty picture.") Unless you are specifically setting <Prompt> as the image title, this is likely a defect - please make sure the phone has the latest available firmware, and let us know the firmware version the problem is observed on. Please also attach a network packet capture taken from the phone's extra PC switch port on the back (make sure it's enabled in UCM admin) - Wireshark is the usual tool.
Subject: RE: Remove border from slide
Replied by: Solomon Luke on 09-04-2010 12:13:20 AM
It was <Prompt><%=srcfilename%></Prompt> changed it to <Prompt></Prompt> and the file name is gone. Thanks for your help.
Subject: RE: Remove border from slide
Replied by: Solomon Luke on 19-04-2010 05:37:30 PM
Ok, so now I can remove or rename the title on the gray border. Is it possible to remove the gray bar completely?
Thanks,
Solomon
Subject: RE: Remove border from slide
Replied by: David Staudt on 19-04-2010 07:25:39 PM
It looks like <Prompt> is an optional element...what happens if you remove it entirely?
Subject: RE: Remove border from slide
Replied by: Solomon Luke on 19-04-2010 10:33:41 PM
Removing the <Prompt> completely does not do anything. I guess it¿s just there to put text on the gray bar. I have attached the .asp please let me know if the gray bar can be deleted within the .asp or somewhere else.
Thanks,
Solomon
Subject: RE: Remove border from slide
Replied by: David Staudt on 20-04-2010 03:37:48 AM
AFAIK then there are no additional tricks. The grey bar is present to provide the Prompt area, and I guess is still rendered even if there is no prompt.
Subject: RE: Remove border from slide
Replied by: Solomon Luke on 20-04-2010 07:01:53 PM
ok, thanks. Is there any API you recommend for creating IP Phone Service Applications for these new phones?
Thanks,
Solomon
