Problem description
Some of my information and settings on Jabber Mac client have changed and incorrect.
Solution
Reset jabber can fix various issues experienced with Jabber Mac client.
Go to Jabber Menu > Reset Jabber
This option is used to return Cisco Jabber to an initial installation state. The option is only available when the user has signed out of the client.
- Allows restoration of the initial state (i.e. sign in as a different user)
- Will remove:
All credentials data & cache from service discovery
All cached configurations (except provisioned data via URL configuration)
Call & chat histories
- Will not remove:
Certificates for secure phone
Server certificates accepted by user
Jabber log files
