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cdnadmin
Level 11
Level 11
This document was generated from CDN thread

Created by: Tanner Ezell on 31-12-2012 01:25:25 PM
I have a simple scenario where I have a call held on to a CTI Port that transfers the caller to a person. However, I need to make sure that person picks up and not let it go to voicemail. I know I can do this via the consult method and wait for the connected event on the persons side but I was wondering if there is another way to do this; blind transfer the caller to the person but take it back if not answered within a specified period of time.

Subject: AUTO: Marc Fick/Rochester/IBM is out of the office. (returning 01/02/2013 0
Replied by: Marc Fick on 31-12-2012 01:27:21 PM
I am out of the office from 12/21/2012 05:45 PM until 01/02/2013 07:00 PM.

I will respond to your message when I return.



Note: This is an automated response to your message "New Message from
Tanner Ezell in Cisco JTAPI (JTAPI) - Cisco JTAPI Questions: Retain call
control for transfered call" sent on 12/31/2012 12:25:30 PM.

This is the only notification you will receive while this person is away.
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