Created by: denes istvan on 29-07-2013 07:43:54 AM Hi,
I have a CUCM version 9.1, to it i have connected to Cisco Ip Communicators (with line numbers 3004 and 3005) on two different computers. In CUCM i have created a CTI Port (line number 3002).
I started the SampleApplication as follows: SampleApp.exe 3002 3005 and shows the following lines: Device found!!! Device ID: 5 Device Name: Cisco Line: (3002)
Waiting for call on Device 5.
After I call the number 3002 from an IP Phone (3004), I get the following: Answering a new incoming call... Answering an OFFERING call Conncetion for hCall established
Error in Retrieving Linde ID for wave output LINEERR_NODEVICE
The call between 3002 and 3004 is established, I can see that on the IP Phone, however it is not forwarded to 3005. Is the CTI Port missing some configuration or what can be the problem?
Subject: Risposta Non al computer: New Message from David Staudt in TAPI (TAPI) - Ci Replied by: Max Bagnara on 29-07-2013 06:09:17 PM Buongiorno, sono in ferie rientrerò martedì 20 agosto, leggerò le email ugualmente ma mi scuso se non risponderò tempestivamente.
Subject: RE: Sample Application problem Replied by: David Staudt on 29-07-2013 06:08:33 PM From the error message my first suspicion would be that the Cisco TAPI Wave Driver/Media Driver has not been installed (see the Cisco TAPI Developer Guide for installation instructions.) Please also ensure Windows firewall has been disabled (or correctly configured) to allow inbound connections/streams.
Subject: RE: Sample Application problem Replied by: denes istvan on 30-07-2013 03:19:12 AM We have TAPI Media Driver installed and also talked to the system administrator and he told me that there is no firewall between the CTI Port and IP Phones.
So I started a new C++ application and copy pasted the sample codes from msdn for Tapi 3. I can make a call as earlier, IP Phone shows the call, however I get error results when calling the QueryInterface for ITStreamControl and ITTerminalSupport. The error is E_NOINTERFACE No such interface supported.
I didn't alter the msdn code so I don't think it is a coding error. Could be the CTI Port the problem?
Also checked other Sample Applications and the problems seems to be the same. Can't find the interface for ITStream
Subject: RE: Sample Application problem Replied by: David Staudt on 30-07-2013 03:51:57 PM The Cisco TSP and Wave/Media driver implementation is based on TAPI v2.1, and is not compatible/supported for use with TAPI 3. Some basic functionality may work with the TAPI 3->TAPI 2 'compatibility layer', but there are known issues, especially in the realm of audio/media.
Subject: RE: Sample Application problem Replied by: denes istvan on 31-07-2013 04:08:12 AM I'm developing on a Windows 7 x64 computer. Does Tapi 2 have a 64bit version? Or we should use tapi32.dll?
Also in the dev guide document under Cisco TSP Media Driver section you guys say that we should use the cmrtplib.lib Library, however CiscoTSPx64.exe only installs a ciscortplib64.lib. Should we use this?
Subject: RE: Sample Application problem Replied by: David Staudt on 31-07-2013 08:42:07 AM Typically on a 64-bit Windows OS: 64-bit version of tapi32.dll : \windows\system32\tapi32.dll 32-bit version of tapi32.dll : \windows\sysWOW64\tapi32.dll I believe ciscortplib64.lib is the version you want for a 64-bit system (doc needs an update)
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