SoftPhone 9861

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Created by: Victor Castro on 23-03-2012 03:58:20 PM
Hi,

 
Does anyone know if it is possible to reproduce exactly a SoftPhone without having to connect a session in the CTI OS and make a login with a user to be able to make a simple call?
 
I'm pretty sure you can not do that with CTI OS API. If it is not with CTI OS API, with what would be?
 
What APIs should I use?
 
Thank you,
 
Víctor Castro

Subject: RE: New Message from Victor Castro in Computer Telephony Integration Object
Replied by: GEOFFREY THOMPSON on 23-03-2012 04:25:16 PM
JTAPI – Java Telephony API.

Regards,
Geoff

Subject: RE: SoftPhone 9861
Replied by: Victor Castro on 27-03-2012 07:59:31 AM
Hi Geoffrey,

Can I do the same with TAPI?
Is it work on windows 7 64-bit?

Because I installed CiscoTSPx64.exe and I couldn't find TAPI library.

Thank you,
Víctor Castro

Subject: RE: SoftPhone 9861
Replied by: Victor Castro on 27-03-2012 08:48:40 AM
Hi Geoff,

In this case, I have to use the JTAPI. I would like to use TAPI because I'm more familiar with C than with Java, but there are things no way.

Just a little question, you would have an sample code to pass to me please?

thank you very much for your help.

Víctor

Subject: RE: SoftPhone 9861
Replied by: Shannon McCoy on 27-03-2012 10:19:53 AM

Hi Geoffrey,

Can I do the same with TAPI?
Is it work on windows 7 64-bit?

Because I installed CiscoTSPx64.exe and I couldn't find TAPI library.

Thank you,
Víctor Castro

The TSP is all you need. There is no TAPI library. It is built into the windows sdk and a native part of the system.  The TSP just allows you to talk to Cisco like a driver. There is nothing Cisco specific in TAPI. You can look up TAPI 3 on MSDN and it will help you do what you are looking for. Here is the TAPI quick start [url=http://msdn.microsoft.com/en-us/library/windows/desktop/ms734257(v=vs.85).aspx]http://msdn.microsoft.com/en-us/library/windows/desktop/ms734257(v=vs.85).aspx TAPI does everything that JTAPI does and is Microsoft native so unless you have a Java platform it is the way to go.
Shannon

Subject: RE: New Message from Victor Castro in Computer Telephony Integration Object
Replied by: GEOFFREY THOMPSON on 27-03-2012 08:09:16 AM
>>>Can I do the same with TAPI?
>>>Is it work on windows 7 64-bit?

Sorry, Victor - I have no idea. Java TAPI works – so why not use it?

I hope you realize that building a phone application in Java is not really something for a beginner. The class models, and the way the listeners are established, are not trivial. Start with the sample code. Read the Java docs.

Regards,
Geoff