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cdnadmin
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Subject: RE: StartRecording fails if monitoring phone calls Cisco IP Communicator
Replied by: Abhishek Malhotra on 28-12-2011 10:16:14 AM
Hi Umesh,
The 2 calls that are offered to recorder (which in your case seem to be phones of hunt group) should be answered within 5 seconds else they drop automatically, this is as per design.
So, I believe the calls dropping after one ring are basically because of this 5 second timer which is applicable for calls to recorder.
 
Regards,
Abhishek
This document was generated from CDN thread

Created by: Umesh Chaurasia on 28-12-2011 08:28:41 AM
Hi,
 
Our CUCM version is 8.0.2
Monitoring Phone is 7942G. Recording enabled as "Application invoked....."
Call initiated from monitoring phone to Cisco IP Communicator DN. Using JTAPITestTool.jar, startRecording API called. Hunt pilot configued with 4 DNs and provided into recording profile.
2 phones of hunt pilot start ringing but disconnected after one ring.
Can you suggest some workaround?
 
Regards,
Umesh

Subject: RE: StartRecording fails if monitoring phone calls Cisco IP Communicator
Replied by: Abhishek Malhotra on 03-01-2012 12:02:48 PM
Continues as http://developer.cisco.com/web/jtapi/forums/-/message_boards/view_message/4943114
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