Created by: Ben Simons on 14-06-2011 04:34:53 AM Hello everybody Our customer uses a Cisco Callmanager and just installed the Cisco TSP on another server where our Software resides. So, the TSP needs to communicate to the Callmanager. We have now some errors listed below. In between the two servers is a firewall. As a first measure we wanted to open the right ports. The question is now, which ports have to be open? We found a list here with an overwhelming port list http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/7_0/CCM_7.0PortList.pdf The customer has to pay for configurations on the firewall and the firewall is there for some reason. So, opening all those ports is not an option. Can someone tell us which ports are needed or what the error means? Many thanks LOG 09:11:01.528 HDR|06/07/2011 CiscoTSP001.tsp,Error 09:11:01.528 | CSelsiusTSP::CSelsiusTSP() *ERROR* Failed to read ResourceDirPath! [0x00000002] 09:11:01.737 | CSelsiusTSPWaveList::Init() *ERROR* Failed to get ISelsiusNTWaveCtl interface. 09:11:01.737 | SelsiusTSP::InitializeComObjects() *ERROR* Failed m_WaveList->Init(). hr=0x80040154 09:11:22.739 | CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10060 09:11:43.841 | CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10060 09:12:47.843 | CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10060 . . . ad infinitum
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:
