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cdnadmin
Level 11
Level 11
This document was generated from CDN thread

Created by: Ben Simons on 14-06-2011 04:34:53 AM
Hello everybody
Our customer uses a Cisco Callmanager and just installed the Cisco TSP on another server where our Software resides. So, the TSP needs to communicate to the Callmanager.
We have now some errors listed below.
In between the two servers is a firewall. As a first measure we wanted to open the right ports. The question is now, which ports have to be open?
We found a list here with an overwhelming port list
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/7_0/CCM_7.0PortList.pdf
The customer has to pay for configurations on the firewall and the firewall is there for some reason. So, opening all those ports is not an option.
Can someone tell us which ports are needed or what the error means?
Many thanks
LOG
09:11:01.528 HDR|06/07/2011 CiscoTSP001.tsp,Error
09:11:01.528 |   CSelsiusTSP::CSelsiusTSP() *ERROR* Failed to read ResourceDirPath! [0x00000002]
09:11:01.737 |   CSelsiusTSPWaveList::Init() *ERROR* Failed to get ISelsiusNTWaveCtl interface.
09:11:01.737 |   SelsiusTSP::InitializeComObjects() *ERROR* Failed m_WaveList->Init(). hr=0x80040154
09:11:22.739 |   CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10060
09:11:43.841 |   CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10060
09:12:47.843 |   CSelsiusTSPLink::Connect() *ERROR* Failed to connect to CTI Manager: error=10060
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ad infinitum
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