- Introduction
- Requirements
- Obtaining a License File
- Uploading a License File on CUCM
- Assigning the Licensing Capabilities on CUCM
- Viewing Licensing Information on CUCM
- User and Server License Requirements
- Troubleshooting Tips
- Related Links
Introduction
This documents describes how to assign the licensing capabilities to CUCM.
Requirements
CUP 8.x
Obtaining a License File
When you place an order for Cisco software, Cisco provides a Product Authorization Key (PAK). The PAK provides the software activation key and the license file.
•
Obtain the MAC address or the License MAC value of the server for which you are requesting the licenses.
•Obtain a valid email address.
•Determine the number of device licenses that you need by using the license unit calculator in Cisco Unified Communications Manager Administration (System > Licensing > License Unit Calculator).
Step 1 Register the PAK that you received using the License Registration web tool that is provided on CCO.
Step 2 Enter the following information:
•The MAC address or the License MAC value of the server for which you are requesting the licenses.
•Your valid email address.
•The number of servers and devices for which you want licenses.
•The server type, physical server or VMware.
•The install type, fresh install or upgrade.
Step 3 Upload the license file to Cisco Unified Communications Manager.
Uploading a License File on CUCM
Use this procedure to upload the following licenses:
•User licenses for Cisco Unified Presence capabilities.
•Software and user licenses for Cisco Unified Personal Communicator.
License files must have a .lic suffix
Step 1 Select Cisco Unified Communications Manager Administration > System > Licensing > License File Upload.
Step 2 Select Upload License File.
Step 3 Locate the license file on your local computer.
Step 4 Select Upload.
Step 5 Restart the Cisco Unified Communications Manager service.
Tip:-
Run the License Unit Report to verify that the license files have uploaded correctly. Select Cisco Unified Communications Manager Administration > System > Licensing > License Unit Report.
Assigning the Licensing Capabilities on CUCM
Use this procedure to assign Cisco Unified Presence and Cisco Unified Personal Communicator capabilities for a user.Each capability that you assign for a user will consume one Cisco Unified Communications Manager DLU.
You can also assign licenses by using the Bulk Administration Tool (BAT). In Cisco Unified Communications Manager Administration, select Bulk Administration > CUP > Update CUP/CUPC Users.
Upload the licence file to Cisco Unified Communications Manager.
Step 1 Select Cisco Unified Communications Manager Administration > System > Licensing > Capabilities Assignment.
Step 2 Select Find.
Step 3 Perform one of the following actions:
a. To assign capabilities to one user, select the user link to view the Capabilities Assignment Configuration window.
b. To assign capabilities to more than one user, perform the following:
•Check the users as required.
•Select Bulk Assignment.
Step 4 Check Enable CUP to enable Cisco Unified Presence capability.
Step 5 Check Enable CUPC to enable Cisco Unified Personal Communicator capability.
Step 6 Select Save.
Viewing Licensing Information on CUCM
To view
Display the license report | Cisco Unified Communications Manager Administration > System > Licensing > License Unit Report. |
Determine the required number of license units | Cisco Unified Communications Manager Administration > System > Licensing > License Unit Calculator. |
Display the number of licensed Cisco Unified Presence and Cisco Unified Personal Communicator users synchronized from the Cisco Unified Communications Manager | Cisco Unified Presence Administration > Diagnostics > System Status The status window provides this information: • • • |
Note: If you want CUPC/Jabber for only chat, do not configure a CSF device on CUCM. If this is the case you should not configure Cisco Unified Client Service Framework for users. In the licensing reports on CUCM, if you see that the licenses are already used and no more licenses available it means that you're out of DLUs and you cannot enable CUPS/CUPC.
User and Server License Requirements
Description
Cisco Unified Presence user feature license | You need to assign presence capabilities for each Cisco Unified Presence user. This will consume one Cisco Unified Communications Manager Device License Unit (DLU). You can assign Cisco Unified Presence capabilities on a per user basis, regardless of the number of clients you associate with each user. When you assign Cisco Unified Presence capabilities for a user, this enables the user to send and receive availability updates. If the user is not enabled for Cisco Unified Presence capabilities, no availability updates are allowed for that user. On Cisco Unified Communications Manager, you will need to upload the user DLU, and then assign Cisco Unified Presence capabilities for a user. |
Cisco Unified Presence server license | You will require one server license for each Cisco Unified Presence server. This license covers service activation for the Cisco UP Presence Engine and Cisco UP SIP Proxy services on Cisco Unified Presence. Note You can deploy Cisco Unified Presence software as a single server or as a cluster of up to six servers. You must order a separate server license for each Cisco Unified Presence server, however, you only need to upload the license to the first node in a cluster as the license file contains the number of Cisco Unified Presence servers in a cluster that are licensed to the customer. For Cisco Unified Presence Release 8.x, you must provide the MAC address of the physical server or the License MAC value of the VMware server to obtain the Cisco Unified Presence licenses. You can only upload a license file issued for a physical server to a physical server. Similarly, you can only upload a VMware license file to a VMware server. |
Cisco Unified Presence software version license | You only require a software version license if you are performing an upgrade to Cisco Unified Presence Release 8.x.You require one software version license for each Cisco Unified Presence cluster. The software version license enables service startup for the Cisco UP Presence Engine and Cisco UP SIP Proxy services on Cisco Unified Presence after an upgrade. |
Troubleshooting Tips
- If the Cisco Unified Presence publisher fails, you will need to reinstall Cisco Unified Presence on a new machine with the same hostname, IP address and software version. Cisco Unified Presence detects the change in the MAC address in the physical server of Cisco Unified Presence server, or the change in the License MAC value in the VMware of the Cisco Unified Presence server. It allows you a "grace" period of 30 days to upload valid license files to Cisco Unified Presence with the new MAC address for the physical server, or the new License MAC value for VMware. To do this, send an e-mail to Cisco licensing team requesting a "rehost" of your license. After you upload the new license file, you must issue this CLI command file delete license invalid-license-filename and restart the license manager to stop the grace period.
- If you perform a bridge upgrade to supported hardware for Cisco Unified Presence 8.x, you will need to request new server license and software version license files, with new MAC address for the physical server, or the new License MAC value for VMware. To do this send an email to Cisco licensing team requesting a "rehost" of your license. After you upload the new license files, you must issue this CLI command file delete license invalid-license-filename to remove the original license files and restart the license manager to stop the grace period.
- For Cisco Unified Presence Release 8.x, you must provide the MAC address of the physical server or the License MAC value of the VMware server to obtain the Cisco Unified Presence licenses. You can only upload a license file issued for a physical server to a physical server. Similarly, you can only upload a VMware license file to a VMware server.
Licensing Modes in Cisco Unified Presence
License Behavior
Cisco Unified Presence User
Cisco Unified Personal Communicator User
Evaluation Mode | ||
• | All users who are configured on Cisco Unified Communications Manager can use Cisco Unified Presence. No Device License Unit (DLU) is required. | All users who are configured on Cisco Unified Communications Manager can use Cisco Unified Personal Communicator. No Device License Unit (DLU) is required. Note |
Evaluation Mode - Expired | ||
• • | Administrators can log into Cisco Unified Presence Administration to upload a valid license. | Users cannot log into Cisco Unified Personal Communicator. |
Production Mode | ||
• Note | All users who are configured on Cisco Unified Communications Manager can use Cisco Unified Presence. A Device License Unit (DLU) is required. | All users who are configured on Cisco Unified Communications Manager can use Cisco Unified Personal Communicator. A Device License Unit (DLU) is required. |
Related Links