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TCC_2
Level 10
Level 10

Core Issue

The node might have lost the Synchronous Data Link (SDL) link due to someone deactivating the service, and the SDL links are not established even after reactivating the service in the Cisco Call Manager cluster.

Resolution

For the node that had the service deactivated, create a new Cisco CallManager group that contains that node. Once the group has been created you can issue the netstat -an command on this node to verify that the SDL links are established. This eliminates the need to reboot the nodes in the cluster.

Problem Type

Call control software  (CallManager, CallManager Express, ICS7750, SRST, SS7 call agents)

Call Control

CallManager

CallManager Features

Bad operational behavior, status,information, performance, delay or other CCM failure

Failure Type

Does not turn off or on; not triggered, not established, reset, replicated or otherwise actioned

CallManager Versions

CallManager 3.3

CallManager 4.1

CallManager 5.0

CallManager 3.0

CallManager 3.1

CallManager 3.2

CallManager Distributed Call Processing

CallManager cluster

CallManager Configuration, Administration, Accounts and Passwords

CCMUser

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