Subject: RE: Using # key as Touch tone Replied by: Feroz Syed on 17-03-2010 06:36:30 AM Hi Vinay, In VXML, # key is a defualt terminating charachter. If you want to use # key as valid input, you need to set the property "termchar" with value other than #, *, 0-9. (You can have termchar = A) You can set this at state level (at specific element) under settings tab or if you want # key as valid input throught the application, you can set this in the Root document settings (Project-> Properties->Root Doc Settings) Let me know if that works. Regards, Feroz Syed This document was generated from CDN thread
Created by: Vinay Kariyappa on 17-03-2010 06:05:48 AM Hi. We are unable to use # key as DTMF keys , when ever we use the # key its invalid key Please us finding a fix for the same thanks Vinay
Subject: RE: Using # key as Touch tone Replied by: Vinay Kariyappa on 17-03-2010 07:30:31 AM Hi Feroz, I tried that settings , but still its going to NOMATCH
Subject: RE: Using # key as Touch tone Replied by: Feroz Syed on 17-03-2010 09:41:34 AM It is look like you did not set the property in a right way. Please set the property like below: 1. Goto settings tab of that element. 2. You will see the columns VoiceXML Property and Value 3. Under VoiceXML Property column, set 'termchar' (do not include quotes). 4. Under Value column, set 'A' (Again, do not include quotes). Regards, Feroz
Subject: RE: Using # key as Touch tone Replied by: Feroz Syed on 17-03-2010 10:19:40 AM In your 2-option menu element, I see you have set Option 1 DTMF Value as "##". Remove that extra # and try.
Subject: RE: Using # key as Touch tone Replied by: Vinay Kariyappa on 17-03-2010 09:24:24 AM please find attached the error log when i am setting any value its exiting the debugger 10.105.102.128.1268817769881.0.UpDate,03/17/2010 14:52:49.990,A VoiceXML error occurred of type "error.semantic": Error in eval(): var termchar=(A);; nested exception is: ReferenceError: "A" is not defined.
Subject: RE: Using # key as Touch tone Replied by: Vinay Kariyappa on 17-03-2010 10:04:17 AM Hi feroz please find attached the screenshot the setting ..configured
Subject: RE: Using # key as Touch tone Replied by: Vinay Kariyappa on 17-03-2010 10:42:47 AM That was a typo error. But it is not working by removing that. I'tell you is happenning. While i am simulating the program if i press # when asked for, it seems as if the app is asking for something else. And if u press anything it says you no input and no match. We tried with the hotlink option but it is also not working there. Our requirement is that we have to go to the main menu if any one presses # in any of the menu options available throughout the callflow. You can tell that main menu is the start of a huge callflow. Your help is highly appreciated.
Subject: Re: New Message from Vinay Kariyappa in Customer Voice Portal (CVP) - Gener Replied by: Janine Graves on 17-03-2010 01:26:05 PM Vinay ,
The Studio Debugger doesn't always behave the same way as the actual VoiceXML Gateway voice browser. I just tried this. The Studio Debugger wouldn't accept the '#' key (I got noinput) but when I run through VxmlServer and place a call, the VoiceXML Gateway does accept the '#' key as input.
So you will have to wait until you can actually place a true call into your application to test this.
Janine
Cisco Developer Community Forums wrote: > Vinay Kariyappa has created a new message in the forum "General > Discussion - All Versions": > > -------------------------------------------------------------- > That was a typo error. But it is not working by removing that. I'tell > you is happenning. > While i am simulating the program if i press # when asked for, it > seems as if the app is asking for something else. And if u press > anything it says you no input and no match. > We tried with the hotlink option but it is also not working there. Our > requirement is that we have to go to the main menu if any one presses > # in any of the menu options available throughout the callflow. > Â > Your help is highly appreciated. > Â > -- > To respond to this post, please click the following link: > > <http://developer.cisco.com/web/cvp/forums/-/message_boards/message/2046329> > > or simply reply to this email.
Subject: RE: Re: New Message from Vinay Kariyappa in Customer Voice Portal (CVP) - G Replied by: Vinay Kariyappa on 17-03-2010 03:09:30 PM Thanks very much..was strugling to figure this one out from past 2 days
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