This document was generated from CDN thread
Created by: Wes Schochet on 15-09-2009 06:38:44 AM
I am using a straight vmxl script off of a 12.4(24)T gateway. I have a record tag as below. No matter what I do, my callers get cut off after 30 seconds of recording. Any thoughts? Ideas? Suggestions>
Thanks
<record name="myrec" beep="true" maxtime="400s" finalsilence="3s" type="audio/basic;codec=g711ulaw" dtmfterm="false">
<prompt>
<audio src="/vxml/prompts/2136.au" />
<audio src="/vxml/prompts/SndDoubleBeep.au" />
</prompt>
<noinput>
<audio src="/vxml/audio/E.au" />
</noinput>
<filled>
<log> Duration: <value expr="myrec$.duration / 1000"/> </log>
<assign name="dur" expr="myrec$.duration / 1000" />
<submit next="saveRec.vxml.jsp" namelist="myrec dur" method="post" enctype="multipart/form-data"/>
</filled>
<catch event="connection.disconnect.hangup">
<log> Duration: <value expr="myrec$.duration / 1000"/> </log>
<assign name="dur" expr="myrec$.duration / 1000" />
<submit next="saveRec.vxml.jsp" namelist="myrec dur" method="post" enctype="multipart/form-data" />
</catch>
</record>
Subject: RE: VXML Record won't exceed 30 seconds
Replied by: Janine Graves on 15-09-2009 05:04:26 PM
try setting these in your gateway config: 'ivr record memory system <#kb>' and also 'ivr record memory session <#kb>'. The first one is the max #kb memory allotted on the gateway for all simultaneous recordings. The second is the max amount memory for each caller's recording.
