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This document was generated from CDN thread

Created by: Nathan Galloway on 17-12-2009 03:30:10 PM
Hello,
 
With CVP 4.1, Call Studio 6.0, I was able to get the web service element past all critical errors by installing ES 13, as well as copying several new jar files into the eclipse plugins and features folder. 
 
Now that I am able to execute the element without error, I can see the SOAP request being passed and processed correctly by the web service.  I can also see the SOAP response generated by the web service.  The issue that I am running into is that the data is never received by the application in the session variable configured. 
 
A substitution representing Session data named "test" referred to non-existent information. An empty string was substituted instead.
 
Has anyone had any success with the web service element in CVP 4.1?  Is there any special configuration that needs to be done to the SOAP response to get this working? 
 
Thanks,
Nathan
 

Subject: RE: Web Service Element - CVP 4.1 Call Studio 6.0
Replied by: Ranjana Narayan on 21-12-2009 06:11:46 AM
Hi Nathan,
 
Mention just "test" (without quotes) as the return Var Name and not the substituition param {Data.session.test}.
The response will be stored either as Session or element based on the radio button used and you can later access the value in test using the substituition param.
 
Hope this helps,
Ranjana Narayan

Subject: RE: Web Service Element - CVP 4.1 Call Studio 6.0
Replied by: Nathan Galloway on 23-12-2009 03:52:36 PM
That was exactly it.  We now have a working web service element.  Thank you for your help.

Subject: RE: Web Service Element - CVP 4.1 Call Studio 6.0
Replied by: Sherif Amer on 11-01-2010 01:23:30 PM
Dear,
Can you tell me the steps to be able to make the Web service element working as I am success to load the WSDL and my WS is deployed in Oracle Application server ¿but there is always error when ever I tried to execute the CVP application I got a bad request error message in the logs!
Any idea how to make it works¿if there is missing jar or whatever
Appreciate you support

Subject: RE: Web Service Element - CVP 4.1 Call Studio 6.0
Replied by: Ranjana Narayan on 12-01-2010 07:08:32 AM
Hi Sherif,
 
Please raise a Developer Services Case, and the team will have a look at the logs to troubleshoot your issue, or suggest workarounds. Please visit http://developer.cisco.com/web/devservices/faqs for details about Developer Services.
 
Hope this helps,
Ranjana Narayan.
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