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When Cisco CallManager is upgraded to 4.x, the AutoAttendant console screen is not displayed to the user after login. The Cisco CallManager AutoAttendant console freezes or hangs intermittently

TCC_2
Level 10
Level 10

‎06-22-2009 05:35 PM - edited ‎03-12-2019 09:03 AM

Core Issue

The code change between different AutoAttendant console versions causes a deadlock and the console to freeze.

Resolution

The fix for this issue is included in Cisco CallManager 4.1(3) SR1. Cisco CallManager 4.1(3) SR1 is a service    release (SR) for CallManager. This SR contains an updated version of the AutoAttendant    console.

You cannot obtain only the AutoAttendant console software. Users must install the whole patch. Users must first upgrade their   Cisco CallManager version to 4.1(3), then apply the SR1 patch.

You can download 4.1(3) SR1 from Cisco Downloads.

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