Community Live recording and slides: Troubleshooting SpeechView Cisco Webex in-house transcription service for Unity Connection 14.x/15/x
This session delves into the requirements for onboarding Unity Connection to Cisco Inhouse transcription service hosted on WebEx, The discussion will guide you on how to onboard CUC with Control HUB, configure traces, and effectively leverage the SpeechView services for Unity Connection after the migration from 3rd party to In-house WebEx based platform.
Agenda:
- Introduction
- Prerequisites
- Configuration
- Verification
- Limitations
- Q&A
Experts Details
Shabbir Ahamed Syed: Technical Consulting Engineer
Shabbir Ahamed Syed is a Technical Consulting Engineer with the Collaboration Backbone team in the Asia Pacific time zone. He has around 5+ years of Cisco Unified Collaboration experience. He is currently associated with UC Application TAC Team. His skills include vast understanding of Cisco Collaboration Suite. He is working Unity Connection, Jabber and IM and Presence products. He holds the Cisco Certified network Professional (CCNP Collaboration), ITIL Foundation certifications.
Tapan Dutt: Technical Consulting Engineer
Tapan Dutt is a Technical Consulting Engineer with the Collaboration Backbone team in the Asia Pacific time zone. He has around 16 years of Cisco Unified Collaboration experience. He is currently associated with UC Application TAC Team based in Bangalore, India. His skills include vast understanding of Cisco Collaboration Suite. He is working closely on Unity Connection, Jabber and IM and Presence products.
Prachi Mangewala: Technical Consulting Engineer
Prachi Mangewala is a Technical Consulting Engineer with the Collaboration Backbone team in the Asia Pacific time zone.she has around 2 years of Cisco Unified Collaboration experience.she is currently associated with UC Application TAC Team. Her skills include vast understanding of Cisco Collaboration Suite. she is working closely on Unity Connection, Jabber and IM and Presence products.
