Factory Reset Touch 8
The Cisco TelePresence Touch device can be factory reset by pressing the exclamation mark for 10 seconds until it lights up, then press the mute button twice. The touch panel should reboot after a couple of seconds with factory settings.
In order to debug Touch panel issues, turn on Diagnostics mode.
The following procedure is possible to use in older TC SW (<TC7.1)
It is possible to enable debug logging to the codec from tshell:
sys-fs
com cuilfsm 0 event MenuMagic Log "Enable TITVM"
com cuilfsm 0 event MenuMagic Log "Enable Io2"
com cuilfsm 0 event MenuMagic Log "Enable LinesHandling"
com cuilfsm 0 event MenuMagic Log "Enable TState"
com cuilfsm 0 event MenuMagic Log "Enable SWUpgrade"
for directory debugging:
com cuilfsm 0 event MenuMagic Log "Enable Io2"
com cuilfsm 0 event MenuMagic Log "Enable XcomDirectory"
The debug information will be printed to the touchmenu.log file.
