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UCCX Licencing

m.batts
Level 4
Level 4

on ‎01-28-2020 03:56 AM

Looking to upgrade from 11.0 uccx to 11.6(2) , i assume i on't need to re licence anything.

 

The licence is the file is described as 11.x so i assume not , but just wanted to check

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James Hawkins
Level 8
Level 8
‎01-28-2020 07:07 AM

UCCX licensing is tied to the major version so your existing license will be fine with version 11.6(2)

telecotech
Level 1
Level 1
‎01-28-2020 03:27 PM

For all versions within 11.x series, you do not need an upgrade license.  I upgraded from 10.6 to 11.6.2 and i had to request for an upgrade license.

dfarmer@dcccd.edu
Level 1
Level 1
‎01-31-2020 12:20 PM

This is true that only when you go to a new major release from 10.x to 11.x or 11.x to 12.x, then a new license is required. 

This is true for all the UC applications, as far as I know. I used to test upgrades at Cisco. Licensing keeps getting redesigned. Now that they are moving to a cloud licensing, maybe it will be easier. 

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