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Device scan fails, Unable to get access token

watanabe.m
Beginner
Beginner

Hello,

 

I am having a problem regarding to scan device.

 

Following error message was displayed when I initiate to scan device and it fails;

" Checking for work items failed: Unable to get access token from https://cway.cisco.com/ws/oauth/v2/token/cway/ "

 

Does anyone know the reason why it fails?

 

The diag bridge server is seems to be succeeding to login the device via ssh, but fails to request the access token.

1 Accepted Solution

Accepted Solutions

watanabe.m
Beginner
Beginner

It was easy cause.

My gateway is filtering dns packets from diag interface...

View solution in original post

1 Reply 1

watanabe.m
Beginner
Beginner

It was easy cause.

My gateway is filtering dns packets from diag interface...

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