08-22-2008 06:01 PM - edited 03-14-2019 02:45 AM
I want to set the CRS AA script support for incoming users to enter the internal extension (for example, 801), if the extension is not known the numbers type 0 to be directly switchboard, I how to achieve?
Thanks! !
08-22-2008 07:38 PM
You can use the Call Redirect step. Within the Invalid, Busy, or unsuccessful branches you can add another Call Redirect to the switchboard DN.
08-23-2008 08:33 AM
I would like to set up how I can identify the type the numbers 0 and 801.
08-25-2008 12:09 AM
use the get digit string step
store those digits in string variable
redirect the call to that string variable
08-25-2008 06:24 PM
Thanks!
get digit string
Filter:
input Length: ?
Terminating Digit:none
I need to set up how to make access to the variables that can be a 0 is also three of 801?
I do not want to have terminating Digit.
In setting the input Length of three, how to identify the user input is one of the 0?
08-26-2008 10:48 AM
sounds like he was talking about three different input strings. One for each character. If the first character is a 0, then you are done and you goto the transfer to operator function. If the first character is an 8, you store that 8 in a variable and go to the next get digit function (just getting ONE character). Store that concatenated in the same variable (i.e. number=number+getdigit)
HTH
Robert
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