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Agent state log

conkinkinconkinkin
Level 1
Level 1

‎01-17-2008 03:48 AM - edited ‎03-14-2019 01:44 AM

Hi all,

I using Callmanager and IPCC Express

Any one know how to report all agent state (login, logout time) so we can monitor agent worktime ?

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conkinkinconkinkin
Level 1
Level 1

‎01-17-2008 11:44 PM

Any one can help?

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