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Answering call by using spacebar

mark.watson
Level 1
Level 1

‎01-23-2014 06:16 PM - edited ‎03-14-2019 01:00 PM

                   My customer wants to have their agents have the ability to press the spacebar to answer a call that gets distributed to them.  I have been searching around to see if I can figure it out but I though I would ask here too.  UCCX 9.0 Premium

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Anthony Holloway
Cisco Employee
Cisco Employee

‎01-24-2014 08:22 AM

Have a look at:  http://www.autohotkey.com/

I have used it in the past to enhance user experiences just like this one.  And if you're worried about keystrokes not being a robust solution, keep in mind that's exactly how Cisco performs their Macro actions in CAD.

Anthony Holloway

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