AppAdmin shown nothing

[engineercbs]

Hi Team,

I have problem with CRS 5.0

After initial setup and configuring the IVR, appadmin shown nothing.

I open http://localhost/CRALogin/AppAdminLogin

and see the Login page. Input login and pass and press Enter. Then see the white page in IE. And nothing happend. The IVR is still working.

I trying method with CLASSPATH entries. Doesnt help.

Sure that answer is simple. Thank you )

[dsobrinho]

Symptom:

AppAdmin Page will not load, "Page can not be displayed" message on the

browser.

--World Wide Publishing Service stuck in stopping status if IIS attempted to

be restarted.

Conditions:

1.Open Browser

2. Type the following url http://crsIPAddress/appadmin

3. Receive page can not be displayed or blank page

If you attempt to restart IIS at this time, the only workaround is to reboot

the server.

4. Go to services (start-run-services.msc)

5. Try restarting IIS services, restart will cause world wide publishing

service (co-dependent on IIS service) to be stuck in stopping status

Workaround:

Do not attempt to restart IIS . Instead, do the following steps -

1. Open Internet Explorer and type http://crsIPAddress:6293/appadmin/

2. Login to appadmin and go to Control Center page.

3. Select the CRS Administration process radio button and click

the "Restart" button.

4. Exit the browser and launch appadmin normally from the Start Menu.

Alternatively, if this is an HA setup, login to appadmin from the 2nd node,

go to the Control Center page, select the broken node, and restart it's CRS

Administration process.