02-08-2007 08:39 AM - edited 03-14-2019 12:30 AM
I have an IPCC Express 4.0 and I want the supervisor agent to be able to barge in another agent call, but the key is grayed out even though the monitoring key, for example, is active and working fine.
How do I enable that feature?
Thanks,
Jose
02-14-2007 07:03 AM
IPCC server's NIC binding order is such that the NIC that is disabled is listed first and the active NIC is listed second, need to switch that, List the enabled NIC first and the disabled NIC second.
The primary NIC should be listed first, and the secondary VoIP Mon NIC should be listed second. If it's not, make that change and reboot the server.
02-17-2007 05:41 PM
Hi,
Where do I check that?
Jose
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