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Call Start Time and End Time

bpenumalli
Level 1
Level 1

In Termination_Call_Detail table, different legs have different start time and end time. There are different fields DateTime, DbDateTime and StartDateTimeUTC. Based on definitions DateTime column is relevant for this. But, doesn't seem accurate, sometime it includes work time. It's not straight forward how to get just call start time and end time (of all legs) excluding any work time. 

It sounds like it is not simple as getting min and max date time of the all legs.

Is there any specific leg that can be used to get this info ?

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