07-21-2017 07:36 AM - edited 03-15-2019 06:30 AM
Please help, I want to make Emergency Call, I already made the script, but I have problem. I have 2 menu and on every menu there are 3 submenu, 1 Submenu can call to same number (ex. 031-222xxxxx call to 031-222yyyyy note:x & y is number), but when I call using submenu number 2 from (ex. 031-222xxxxx to 036-2333zzzzz) the call dropped suddenly. All extension is on same CUCM, and I already give the interlocal CSS for this emergency call, but it doesn't work. I will attached my script here. Please correct me if I'm wrong.
Thank you
Regards,
Fernaldy
07-21-2017 07:44 AM
031-222yyyyy and 036-2333zzzzz are not same one is 11 digit dialing and other is 12. Are these local extensions on CM or going out to PSTN. Are both the numbers under same partition
Regards
Deepak
07-21-2017 08:30 AM
Hi Deepak,
Yes, that has different External Phone Number Mask, both the number is on different partition & device pool.
Regards,
Fernaldy
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