12-05-2022 02:08 PM
When using the CCMP API to create a Person then an Agent once the Person has returned a ready state, the Server returns the following error:
Request sent at: 2022-11-30 13:14:46 POST /ResourceManagement HTTP/1.1 <soap:Envelope xmlns:res="http://www.exony.com/schemas/2009/10/resourcemanagement" xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header xmlns:wsa="http://www.w3.org/2005/08/addressing"><wsse:Security xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd"><wsse:UsernameToken wsu:id="2N"><wsse:Username>XXXXXX</wsse:Username><wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">XXXXXXX</wsse:Password></wsse:UsernameToken></wsse:Security><wsa:Action>Create</wsa:Action><wsa:MessageID>uuid:85099F65-016B-42EF-982B-1BCCC333C42B</wsa:MessageID><wsa:To>https://XXXXXXX.com:8085/ResourceManagement</wsa:To></soap:Header><soap:Body><res:Create><res:resources><res:Resource><res:Type>Agent</res:Type><res:EffectiveFrom>2009-01-01 00:00:00</res:EffectiveFrom><res:EffectiveTo>2079-06-06 00:00:00</res:EffectiveTo><res:Status>S</res:Status><res:Fields><res:NameValuePair><res:Name>FolderId</res:Name><res:Value>{968FF9CB-7738-4D0B-A648-3FC3283A86E5}</res:Value></res:NameValuePair><res:NameValuePair><res:Name>PeripheralUrn</res:Name><res:Value>17</res:Value></res:NameValuePair><res:NameValuePair><res:Name>PersonUrn</res:Name><res:Value>26149</res:Value></res:NameValuePair><res:NameValuePair><res:Name>Name</res:Name><res:Value>XXXXXXX</res:Value></res:NameValuePair><res:NameValuePair><res:Name>Description</res:Name><res:Value>A</res:Value></res:NameValuePair><res:NameValuePair><res:Name>Supervisor</res:Name><res:Value>false</res:Value></res:NameValuePair><res:NameValuePair><res:Name>AgentStateTrace</res:Name><res:Value>false</res:Value></res:NameValuePair><res:NameValuePair><res:Name>AgentDesktopUrn</res:Name><res:Value>109</res:Value></res:NameValuePair><res:NameValuePair><res:Name>PeripheralName</res:Name><res:Value>XXXXXXX</res:Value></res:NameValuePair><res:NameValuePair><res:Name>PeripheralNumber</res:Name><res:Value>#######</res:Value></res:NameValuePair><res:NameValuePair><res:Name>InternalName</res:Name><res:Value>XXXXX_XXXXX</res:Value></res:NameValuePair><res:NameValuePair><res:Name>DepartmentBizUrn</res:Name><res:Value>-1</res:Value><res:StorageType>Standard</res:StorageType></res:NameValuePair></res:Fields></res:Resource></res:resources></res:Create></soap:Body></soap:Envelope> Sent 2464 bytes in 194.999 mS: <soap:Envelope xmlns:res="http://www.exony.com/schemas/2009/10/resourcemanagement" xmlns:soap="http://www.w3.org/2003/05/soap-envelope"> <soap:Header xmlns:wsa="http://www.w3.org/2005/08/addressing"> <wsse:Security xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd"> <wsse:UsernameToken wsu:id="2N"> <wsse:Username>XXXXXXX</wsse:Username> <wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">******</wsse:Password> </wsse:UsernameToken> </wsse:Security> <wsa:Action>Create</wsa:Action> <wsa:MessageID>uuid:85099F65-016B-42EF-982B-1BCCC333C42B</wsa:MessageID> <wsa:To>https://XXXXXXX.com:8085/ResourceManagement</wsa:To> </soap:Header> <soap:Body> <res:Create> <res:resources> <res:Resource> <res:Type>Agent</res:Type> <res:EffectiveFrom>2009-01-01 00:00:00</res:EffectiveFrom> <res:EffectiveTo>2079-06-06 00:00:00</res:EffectiveTo> <res:Status>S</res:Status> <res:Fields> <res:NameValuePair> <res:Name>FolderId</res:Name> <res:Value>{968FF9CB-7738-4D0B-A648-3FC3283A86E5}</res:Value> </res:NameValuePair> <res:NameValuePair> <res:Name>PeripheralUrn</res:Name> <res:Value>17</res:Value> </res:NameValuePair> <res:NameValuePair> <res:Name>PersonUrn</res:Name> <res:Value>26149</res:Value> </res:NameValuePair> <res:NameValuePair> <res:Name>Name</res:Name> <res:Value>XXXXXXX</res:Value> </res:NameValuePair> <res:NameValuePair> <res:Name>Description</res:Name> <res:Value>A</res:Value> </res:NameValuePair> <res:NameValuePair> <res:Name>Supervisor</res:Name> <res:Value>false</res:Value> </res:NameValuePair> <res:NameValuePair> <res:Name>AgentStateTrace</res:Name> <res:Value>false</res:Value> </res:NameValuePair> <res:NameValuePair> <res:Name>AgentDesktopUrn</res:Name> <res:Value>109</res:Value> </res:NameValuePair> <res:NameValuePair> <res:Name>PeripheralName</res:Name> <res:Value>XXXXXXX_XXXXXXX</res:Value> </res:NameValuePair> <res:NameValuePair> <res:Name>PeripheralNumber</res:Name> <res:Value>#######</res:Value> </res:NameValuePair> <res:NameValuePair> <res:Name>InternalName</res:Name> <res:Value>XXXXXXX_XXXXXXX</res:Value> </res:NameValuePair> <res:NameValuePair> <res:Name>DepartmentBizUrn</res:Name> <res:Value>-1</res:Value> <res:StorageType>Standard</res:StorageType> </res:NameValuePair> </res:Fields> </res:Resource> </res:resources> </res:Create> </soap:Body> </soap:Envelope> Response Header: HTTP/1.1 500 Internal Server Error Date: Wed, 30 Nov 2022 20:14:46 GMT Content-Length: 1520 Content-Type: multipart/related; type="application/xop+xml";start="<http://tempuri.org/0>";boundary="uuid:9c082b08-1265-4522-8ac1-a0c4eaa3aa99+id=1180";start-info="application/soap+xml" Server: Microsoft-HTTPAPI/2.0 MIME-Version: 1.0 Received 1520 bytes in 0.207 mS: --uuid:9c082b08-1265-4522-8ac1-a0c4eaa3aa99+id=1180 Content-ID: <http://tempuri.org/0>Content-Transfer-Encoding: 8bit Content-Type: application/xop+xml;charset=utf-8;type="application/soap+xml" <s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope" xmlns:a="http://www.w3.org/2005/08/addressing" xmlns:u="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd"> <s:Header> <a:Action s:mustUnderstand="1">http://www.w3.org/2005/08/addressing/soap/fault</a:Action> <a:RelatesTo>uuid:85099F65-016B-42EF-982B-1BCCC333C42B</a:RelatesTo> <o:Security s:mustUnderstand="1" xmlns:o="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"> <u:Timestamp u:Id="_0"> <u:Created>2022-11-30T20:14:46.640Z</u:Created> <u:Expires>2022-11-30T20:19:46.640Z</u:Expires> </u:Timestamp> </o:Security> </s:Header> <s:Body> <s:Fault> <s:Code> <s:Value>s:Sender</s:Value> <s:Subcode> <s:Value xmlns:a="http://schemas.microsoft.com/2009/WebFault">a:BadRequest</s:Value> </s:Subcode> </s:Code> <s:Reason> <s:Text xml:lang="en-US">Bad Request</s:Text> </s:Reason> <s:Detail> <ResourceFaultDetail xmlns="http://www.exony.com/schemas/2009/10/resourcemanagement" xmlns:i="http://www.w3.org/2001/XMLSchema-instance"> <ErrorCode>100</ErrorCode> <ErrorType>System</ErrorType> <Message>Concurrency Conflict: [Concurrency Error (update not permitted with incorrect changestamp)]</Message> </ResourceFaultDetail> </s:Detail> </s:Fault> </s:Body> </s:Envelope>--uuid:9c082b08-1265-4522-8ac1-a0c4eaa3aa99+id=1180--
Any help would be most appreciated.
Thank you.
-Aaron
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