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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files


CCMP9 database install error message

Hello everybody

I deployed CCMP 9 in a UCCE solution.When run the database installer,it happened an error "there should be 10 timezones defined in TB_ADM_TIME_ZONE_CONFIG".

When check the portal database,it did there were 10 timezones in the specific table.

the DatabaseInstallLog:

2013-12-19 01:42:51.892 info: Installing Exony.Database\Common\Indexes\PartitionTemplate\Z_Add_Historical_Indexes.sql

2013-12-19 01:42:52.747 info: Installing Exony.Database\Common\Last\ResetGenerationCounts.sql

2013-12-19 01:42:55.575 info: Installing Exony.Database\Common\Last\ConstraintData.sql

2013-12-19 01:42:56.363 info: Installing Exony.Database\Common\Last\ResetSchedulingData.sql

2013-12-19 01:42:56.427 info: Installing Time Zone Data

2013-12-19 01:42:56.549 info: Reverting changes: There should be 10 timezones defined in TB_ADM_TIME_ZONE_CONFIG

ccmp9 install database error.jpg

Everyone's tags (4)
Rising star

Re: CCMP9 database install error message


This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future technical support questions to the Cisco Support Community ( where our Cisco technical support experts provide debugging assistance. Another option is to open a ticket with the Cisco Technical Assistance Center ( to get expert debugging assistance.

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