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CCMP9 database install error message

Hello everybody

I deployed CCMP 9 in a UCCE solution.When run the database installer,it happened an error "there should be 10 timezones defined in TB_ADM_TIME_ZONE_CONFIG".

When check the portal database,it did there were 10 timezones in the specific table.

the DatabaseInstallLog:

2013-12-19 01:42:51.892 info: Installing Exony.Database\Common\Indexes\PartitionTemplate\Z_Add_Historical_Indexes.sql

2013-12-19 01:42:52.747 info: Installing Exony.Database\Common\Last\ResetGenerationCounts.sql

2013-12-19 01:42:55.575 info: Installing Exony.Database\Common\Last\ConstraintData.sql

2013-12-19 01:42:56.363 info: Installing Exony.Database\Common\Last\ResetSchedulingData.sql

2013-12-19 01:42:56.427 info: Installing Time Zone Data

2013-12-19 01:42:56.549 info: Reverting changes: There should be 10 timezones defined in TB_ADM_TIME_ZONE_CONFIG

ccmp9 install database error.jpg

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Re: CCMP9 database install error message

Shitao,


This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide debugging assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.

We do encourage you to participate in the Cisco Collaboration Community and to also join our Cisco Collaboration User Group program!  In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the user group program to be eligible for member-only events and influence product direction.

We hope to hear from you again.

Kelli Glass

Moderator for the Cisco Collaboration Community

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