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Changing collatoin of Cisco UCCE HDS DB

Dmytro Romaniuk
Level 1
Level 1

‎10-31-2016 10:41 AM - edited ‎03-14-2019 04:43 PM

Dear all! 

Anyone tryed to change DB collation for HDS databese in contact center enterprise?  I know that is not so simple  but i want to change  db collation from  Latin1_General_BIN  to Cyrillic_General_BIN.

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Sasikumar Divvela
Cisco Employee
Cisco Employee

‎12-06-2016 11:26 PM

First ,i would say it is not supported operation from cisco. Changing the collation could bring the system to corrupted state. I see a note in the staging guide

"it is critical to select the correct collation setting for the end user's language display during installation. If you do not select the correct collation during installation, you must uninstall and reinstall Microsoft SQL Server."

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_5_1/Installation/Guide/UCCE_BK_S737967D_00_staging-guide-for-cisco-unified/microsoft_sql_server_2008_r2_staging.html

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