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Changing existing JTAPI Call Group

Nightwolfken
Level 1
Level 1

I have currently a call group with 150 CTI ports. I need to change it down to 130 and create a second group for a new dedicated incomming call group. Is it possible to change the number of the ports on group 0 down without deleting the whole group.

1 Reply 1

hadbou
Level 5
Level 5

3 new RMI methods have been introduced to handle addition, deletion and modifications of TAPI port groups. Any changes to an existing TAPI port group property should be handled by the update RMI method. The update method is also more efficient - it does not delete a TAPI port group and create a new one when the ID changes. Thus, the TAPI port group does not temporarily go out of service.