cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
433
Views
0
Helpful
1
Replies

Cisco Agent Desktop(CAD)

joe.conger
Level 1
Level 1

Is there any way store Enterprise Data within the CAD call logs. I currently have two fields "Calling Info" that are empty in the CAD call logs. Are these two fields user-defined fields?

IPCC 3.5.2

1 Reply 1

a-vazquez
Level 6
Level 6

Yes, "Calling Info" is a user-defined field.