I'm looking for a UCCX script that will record and combine several different prompts into 1 wav file...

My CAD agents frequently make and receive calls on their Primary Extension. Is there a way to automa...

Thanks for the information. Do you know of any third party vendors solution that would allow me to i...

Looking for a way to have an agent controlled Outbound Dialer. I know the UCCX has a preview outboun...

Is there a way to access the voicemail waiting indicator from a custom web application. I would like...

I'm upgrading from CAD(9.0.2) to CAD(10.6.1). What are CAD client upgrade procedures? UCCX 10.6.1 wi...

Update: Microsoft released update for Windows 7 KB3161608. This update also broke the Cisco Viewmail...

I contact TAC and they wanted me to uninstall the Windows 10 cumulative update released this month. ...

Name: Cisco ViewMail for OutlookVersion: 11.5.1002 OS: Windows 10 Pro Outlook 2010 32-bit Server Typ...

The "Call Redirect" script step can be used to send calls to any type directory number / extension. ...

You can also use a "Call Redirect" to a shared line appearance. I don't believe agents can have shar...

I have a situation where I have several employees who need a separate voicemail greeting based in th...

Neal,I also installed the newest JRE 7/45 version with CAD 9.x and everything works except for Cisco...