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Cisco Agent Desktop error

jclivingston
Level 1
Level 1

We are running Contact Center Express v7.0, CAD v6.6(1) and agents are getting an error when logging in to the CAD.  After entering their passwords the following pops up.

ERROR– A Runtime error has occurred - Do You Want To Debug - Line: 155, Yes or No?

If they click no, they log in just fine and everything is ok.  This just started to happen and a new agent I setup two weeks ago does not have the same error showing.  Looks to be a possible windows error having to do with IE if I had to guess.

Just wondered if anyone else out there has seen this. 

Thanks.

1 Reply 1

jclivingston
Level 1
Level 1

As of Saturday the 29th, the error is no longer showing.  Nothing was changed to my knowledge although I would lean toward some Windows issue.