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conference call not working in IPCCX callcenter environment

nareh84
Level 3
Level 3

‎01-12-2010 05:11 AM - edited ‎03-14-2019 05:05 AM

hi,

when i make a conference call using "conf" soft key. the initiator hears the busy tone when adding third party..  i am facing the same problem when all extensions are internal numbers...the cucm version is 6.1(4) and ipccx 7.0

Regards

Nareh

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Tanner Ezell
Level 4
Level 4

‎01-12-2010 08:54 AM

If you are unable to perform a conference from your phone than your issue is unrelated to UCCX and is somewhere in your UCM implementation.

Tanner Ezell www.ctilogic.com
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