CRA 3.0 Network drive as parameter?

[gfolens]

This is history... CRA v3.0(3a)spD

I have a script which contains a parameter which defines a path to a directory.

I tried to specify a network drive, ie X:\Test, in this parameter which is accepted but when running the script the system gives an audible alarm and the message: "We are currently experiencing system problems".

When defining a local drive ie C:\Test no error is given..

rgds, Geert Folens.

[mchin345]

To resolve this issue, perform these steps:

Validate the application script in the Customer Response Applications (CRA) Editor as shown:

From the CRA Administration web page, choose Scripts > Manage Scripts.

Click the script and download it from the Repository.

Open the script in the CRA Editor.

Validate the script and save it.

Choose Scripts > Manage Scripts, and upload the script to the Repository.

When prompted, click Yes to refresh both script and applications.

Refer to the CRA trace files to verify that the application script is loaded successfully.

If a script has been validated, saved, and uploaded to the repository, and still will not load, verify that any other dependencies are met. For example, if the script references a custom class, make sure that the class is available to the CRA Engine.

[gfolens]

The last reply did not solve the problem.

I did some further investigations and the problem comes from the fact that the network drive is mounted with different credentials (username/password) than the one that's used on IPCC server.

I tried to add scripts to mount the drive at login but this does not work.

Maybe there's something in IPCC to tackle this problem?

Geert.