Call recording solution for CVP 3.0

[kamesh]

Is there a Call recording solution for CVP 3.0 with ASR. There is no IPCC. We just need to record coversations with IVR (caller voice - speech rec and IVR prompts )

If so, who should I contact for procurement ?

thanks,

Kamesh

[chleblan · Accepted solution]

Hello,

CVP has not been explicitly tested with any recording device, so Cisco cannot explicitly recommend any particular one. However, RedBoxrecorders is one of many IP Voice recording devices that are known to work well with the AS5000. www.redboxrecorders.com.