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CTI ports for Standby IPCCX 4.0 Server

mmelbourne
Level 5
Level 5

Can a standby IPCCX 4.0 server share the same set of CTI ports as the Master IPCCX server, or does it require its own set of CTI ports?

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b.hsu
Level 5
Level 5

Cisco IPCC Express Edition High Availability Option

High availability with automatic failover provides redundancy for critical contact center functions, including active and standby services for ACD, IVR, CTI, desktop, monitoring, recording, and database services.

Try:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_data_sheet09186a00801eefe8.html