- last edited on by
ciscomoderator
Hi good day,
I was requested by our upper management to route calls from the Philippines to Malaysia after office hours (9am-6pm) and holiday but apparently there's already a script in Cisco Unity Express that does that. The issue is when I tried to open the main script using UCCX editor, I get prompted by an error message "Failed to load script file; com.cisco.script.ScriptIOException: Failed to load script: C:\Users\...\xxxx.aef; nested exception is:java.io.IOException: Incompatible workflow version 1004"
I'm currently using Cisco Unity Express Version 7.0 for the Auto attendant and Cisco Unified CCX Editor Version 7.0(1.168). Please give me some tips to open the script. Thank you!
