I was requested by our upper management to route calls from the Philippines to Malaysia after office hours(9am-6pm) and holiday but apparently there's already a script in Cisco Unity Express that does that. The issue is when I tried to open the main script using UCCX editor, I get prompted by an error message "Failed to load script file; com.cisco.script.ScriptIOException: Failed to load script: C:\Users\...\xxxx.aef; nested exception is:java.io.IOException: Incompatible workflow version 1004"
I'm currently using Cisco Unity Express Version 7.0 for the Auto attendant and Cisco Unified CCX Editor Version 7.0(1.168). Please give me some tips to open the script. Thank you!
To participate in this event, please use the button to ask your questions
This topic is a chance to discuss more about how to read Cisco Unified Communications trace files. In this session, Cisco D...
Join us on Thursday, October 3 at 10 am PT for a live chat detailing how Cisco can provide the security for your collaboration tools. In today's agile work environment - customers need to collaborate in real time with partners, vendors and customers,...