cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
2211
Views
0
Helpful
2
Replies
Highlighted
Enthusiast

CUIC Call Custom variable report do not shown information

Hello I

I have uccx 10 and CUIC I want to shown in reports how many calls press option 1 from menu option. I have a step of set Enterprise info variable in call.variable1 , when I run reports call custom variable reports do not show me that information.

can anyone help me?

Thanks.

2 REPLIES 2
Highlighted
Cisco Employee

Hi

Choosing Application Name will pull all Call Custom Variables for that application.

If there is nothing to choose from you need to keep selecting "OK" from the popup - thats what fills the fields - popup blocker may need to be off if you don't see anything.

Reference - https://supportforums.cisco.com/discussion/12255586/uccx-prompt-count

https://supportforums.cisco.com/discussion/12248881/uccx-custom-call-variables

Thanks and Regards,

Geevarghese

Highlighted

Thanks you Geevarghese.

Content for Community-Ad