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I intend to write a .NET CTI application. I was going to use TSP but I just learned about CTIOS today and I am abit confused as to how it differs from Cisco TAPI.My question is, can CTIOS be used without CUCC? My application will be mainly taking car...

walidazab by Beginner
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Hi All,We are able to integrate with Nuance 9 with CVP 9. We used a simple application where the application would ask to choose for sales or support. For this we used a 2 option menu and in voice keyword we have provide - en-us;approximate;sales and...

Deep46 by Beginner
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  • 4 replies
  • 0 Helpful votes

Hi Team,Request your help for the Collections in CUIC . My requirement was to pull Campaign names based on the Campaign Group. For Ex if the Campaign Group Team1 has the Campaign S1,S2,S3, by creating the Collection name Team the User by selecting th...

Hello allI ran into a scenario where I needed to reset the count element in my Call Studio app.I have done some checking and I can't seem to find any way to do this.Does anyone know of a way to reset a Count element to a new starting value?Thanks

Resolved! DB element HA

Hi guys,Can someone point me to a right direction regarding DB element exceptions and error from the perspective of DB not available or link is broken?How can you setup my script to override that problem? To let's say point to another DB?Cheers Thanx...

I need to create a custom log file that will have all my application logging. Can anyone please list the steps to create custom log file for my app quicky?I don't like to use addToLog() method as it adds everything to activity log.  Thank you.

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