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CVP Development - Java - How to add Audio Items with SSML

jasongru663
Level 1
Level 1

I have a custom voice element that replaces the audio items in a MFoundationForm based on an API. It's been working but now we need to allow SSML. How do I construction VoiceElementConfig.SayItSmart audio items or VoiceElementConfig.AudioItem audio items with SSML. It looks like I can do VoiceElementConfig.AudioItem but for some reason the 2nd audio item in the group does not play in Google TTS.

1 Reply 1

Hey @jasongru663, your best bet for support on this will need to go through TAC support. Details on TAC support can be found under "Contact Cisco" here:

https://www.cisco.com/c/en/us/support/customer-collaboration/unified-customer-voice-portal/series.html