CVP reporting

[Georges Hajj Moussa]

Dears,

We have CVP 8.0(1).

CVP reporting server is up and getting statistics but these statistics are not written is the database so I am getting empty reports from CUIC.

Any idea what could be behind this issue?

Thanks

[anubhati]

Hi Georges,

To dig deeper can you provide me the following infromation

a) are you not seeing the call server as well as vxml server data ?

b) Can you inform if the data is presnet in CVP reporting informix database ?

c) what is the status of the reporting server (UP \ Partial or down) to check this use the URL

http://:8000/cvp/diag

d) Do you know if midnight and midday pruges are running fine - one way to check is to check the results colum of the midday ad midnight schedule task

Thank you

Anuj