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Hi SureshIF this is CVP reporting server version 9.0 - Please make sure the software is installed with local admin "Administrator" account. Refer to this defect "CSCub26504 - CVP 9.0 Reporting Server Installation Fails Unless Run by Administrator ...
Hi Mukesh,What specific license are you looking - dialer as such does not have any licenses More infromation about the dialer (SIP) can be checked from this guidehttp://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/outbound_optio...
Hi Anand,For UCCE the information on third party software is checked in Bill of Materials guide and not in comp matrix. Curtis,Please check the BOM for UCCE 8.5 http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise...
Hi All,As Aaron stated Communicator profile name should be the MAC address of the phone.Also make sure that in the IPcommunicator preferences ( right click on IPcommunicator -preferences) - "use Network adapter to generate device name" - network ad...
