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Dataset status is Failed (Database error) Unified Intelligence Centre Agent summary report

Nihad Huseynli
Level 1
Level 1

Hi.

I have a problem with UCCX Unified Intelligence Center. 

I can not get Agent Summary Report. I see error Dataset status is Failed (Database error).

I can get report from any date to 9 september. But can not get reports from 9 september. In attached files screeshot of error.

1 Reply 1

Chintan Gajjar
Level 8
Level 8

Look at below for the solution.

https://supportforums.cisco.com/discussion/13118806/cuic-uccx-dataset-status-failed-database-error